Return & Refund Policy

Last Updated: September 16, 2026

Thank you for shopping with GoodsyMarket.com. We want you to be satisfied with your purchase. If you are not completely satisfied with your order, you may request a return or refund in accordance with the policy below.

Return Period

You may request a return within 30 days of receiving your order.

To be eligible for a return:

• The item must be unused and in its original condition.

• The item should be in its original packaging, when applicable.

• Original labels, accessories, and components should be included when applicable.

• You must provide your order number or proof of purchase.

Certain products may not be eligible for return, including items clearly marked as Final Sale and products that cannot reasonably be returned for hygiene, safety, or other legitimate reasons.

How to Request a Return

Before sending any item back, please contact our customer service team.

Email: NorbertGuillermo8431@outlook.com

Please do not send your return to the shipping address shown on your original package unless our customer service team specifically instructs you to do so.

After reviewing your request, our customer service team will provide the appropriate return instructions and return address.

Damaged, Defective, or Incorrect Items

If you receive an item that is damaged, defective, or different from what you ordered, please contact us as soon as possible.

Please include:

• Your order number;

• The name of the product;

• A description of the issue; and

• Clear photos of the product and packaging, when applicable.

We will review the issue and, depending on the circumstances, may provide a refund, replacement, or another appropriate solution.

Return Shipping

For returns due to personal reasons, such as changing your mind, ordering the wrong item, or other reasons not caused by GoodsyMarket.com, the customer is generally responsible for return shipping costs.

If the return is caused by a damaged, defective, or incorrectly shipped item, we will work with you to resolve the issue.

Refunds

Once we receive and inspect your returned item, we will notify you whether your refund has been approved.

If approved, the refund will be issued to your original payment method.

The time required for the refund to appear in your account may vary depending on your bank, credit card company, or payment provider.

Original shipping charges are generally non-refundable unless otherwise required by applicable law.

Order Cancellation

If you need to cancel an order, please contact us as soon as possible at:

NorbertGuillermo8431@outlook.com

We can generally cancel orders that have not yet been processed or shipped.

Once an order has been shipped, it may no longer be possible to cancel it, and you may need to follow our return process.

Contact Us

For all return and refund questions, please contact:

GoodsyMarket.com

Email: NorbertGuillermo8431@outlook.com